Privacy Policy
Privacy Policy
Last Updated: September 6, 2026
MB MOVAN respects the privacy of its customers and website visitors and is committed to processing personal data securely, transparently, and in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and other applicable laws.
This Privacy Policy explains what personal data we collect and process when you use padelpop.lt, the purposes for which we process it, with whom it may be shared, how long it is retained, and what rights you have regarding your personal data.
1. Data Controller
The controller responsible for processing your personal data is:
MB MOVAN
Company Registration Number: 307107381
Registered Address: Sniego g. 10, Slengiai, LT-92342 Klaipėda District, Lithuania
Email: info@padelpop.lt
Phone: +370 690 38447
Website: padelpop.lt
2. What Personal Data Do We Process?
Depending on how you interact with PadelPop.lt, we may process the following categories of personal data:
Order Information: First name, last name, email address, phone number, shipping address, billing address, purchased products, order number, order value, shipping method, and order status.
Payment Information: Selected payment method, payment amount, payment status, transaction identifier, and other information provided by the payment service provider.
Communication Data: Information you provide when contacting us by email, phone, contact forms, live chat, or other communication channels.
Technical and Website Usage Data: IP address, browser and device information, pages visited, website interaction data, cookies, and information collected through similar technologies.
Marketing Data: Email address, marketing preferences, and information about consent given or withdrawn, where applicable.
3. Purposes and Legal Bases for Processing Personal Data
Order Processing and Fulfilment
We process personal data to receive and confirm orders, process payments, prepare and deliver products, manage returns and refunds, handle warranty claims, and perform other activities related to your purchase.
Legal Basis: Performance of a contract or taking steps prior to entering into a contract (Article 6(1)(b) GDPR).
Compliance with Legal and Accounting Obligations
We process certain order, payment, and accounting information as required to comply with applicable accounting, tax, and other legal obligations.
Legal Basis: Compliance with a legal obligation (Article 6(1)(c) GDPR).
Customer Support
We may use the information you provide to respond to enquiries, resolve order-related issues, process returns and complaints, and address other customer service matters.
Legal Basis: Performance of a contract and/or the legitimate interests of MB MOVAN in providing effective customer support.
Website and Payment Security
Certain personal data may be processed to protect our website, customers, and MB MOVAN against fraud, unauthorised transactions, misuse, cybersecurity incidents, and other potential threats.
Legal Basis: The legitimate interests of MB MOVAN in maintaining website, payment, and customer security and, where applicable, compliance with legal obligations.
Analytics and Marketing
Our website may use analytics and marketing technologies to understand how visitors interact with our website, measure advertising performance, and improve the customer experience.
Where consent is required under applicable law, such processing will only take place on the basis of the user's consent.
4. Payment and Cardholder Data Security
Payments on PadelPop.lt are processed through the infrastructure of specialised payment service providers.
Information transmitted during the payment process is protected using secure communication protocols and data encryption technologies.
When payment card information is collected and processed directly by a payment service provider, MB MOVAN does not receive or store full payment card numbers, CVV/CVC security codes, or other card details that are not necessary for order administration.
MB MOVAN does not sell, purchase, exchange, or otherwise disclose cardholder account information, payment transaction data, or personal information to third parties, except where disclosure is necessary for payment processing by the acquiring bank, Visa or Mastercard, or where such information is lawfully requested by competent public authorities.
This section directly addresses the payment provider's checklist requirements regarding cardholder data encryption, security, and non-disclosure.
5. Who May Receive Your Personal Data?
We share personal data only to the extent necessary to provide relevant services or comply with our legal obligations.
Recipients of personal data or data processors may include:
- Payment processors and card payment service providers.
- Shipping, delivery, and logistics service providers.
- Website hosting, IT infrastructure, and technical support providers.
- Customer service and communication service providers.
- Accounting, legal, and other professional service providers.
- Analytics and advertising service providers.
- Government authorities, courts, law enforcement agencies, or other entities where disclosure is required by law.
We share only the personal data necessary for each service provider to perform its respective functions.
6. Transfers of Personal Data Outside the European Economic Area
Some of the technology, analytics, marketing, or other service providers we use may process personal data outside the European Economic Area (EEA).
In such cases, we seek to ensure that personal data transfers comply with GDPR requirements and are protected by appropriate safeguards, such as European Commission adequacy decisions or Standard Contractual Clauses (SCCs).
7. Cookies and Similar Technologies
PadelPop.lt uses cookies and similar technologies.
Essential Cookies: These cookies are necessary for the proper functioning of our website, shopping cart, account login features, checkout process, and other core website functions.
Analytics Cookies: Our website may use analytics technologies to help us understand how visitors use the website and identify opportunities for improvement.
Marketing Cookies: We may also use marketing and advertising technologies to measure advertising performance and display more relevant advertisements to visitors.
Where consent is required under applicable law for non-essential cookies or similar tracking technologies, such technologies will only be used after obtaining the appropriate consent.
8. How Long Do We Retain Your Personal Data?
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
Order and Accounting Data: Retained for the period necessary to comply with accounting, tax, and other legal obligations.
Customer Support and Correspondence Data: Retained for as long as necessary to resolve the relevant enquiry, maintain service quality, or establish, exercise, or defend legal claims.
Marketing Data: Where processing is based on consent, data is used until consent is withdrawn or until there is no longer a valid purpose or legal basis for processing it.
Technical Data and Logs: Retained for as long as reasonably necessary to maintain website functionality and security, detect incidents, and provide technical support.
9. Your Rights
Under the GDPR, and depending on the circumstances, you have the right to:
- Receive information about how your personal data is processed.
- Access the personal data we hold about you.
- Request the correction of inaccurate or incomplete personal data.
- Request the deletion of your personal data where legally applicable.
- Request the restriction of processing of your personal data.
- Object to certain types of personal data processing.
- Receive the personal data you have provided in a structured, commonly used, and machine-readable format and, where applicable, transfer it to another data controller.
- Withdraw your consent at any time where processing is based on consent.
These rights are provided under the General Data Protection Regulation.
To exercise any of your rights, please contact us at:
In certain circumstances, we may request additional information to verify your identity before processing your request.
10. Right to Lodge a Complaint
If you believe that your personal data is being processed improperly, we encourage you to contact MB MOVAN first at info@padelpop.lt so that we can address your concerns. info@padelpop.lt, kad galėtume išspręsti situaciją.
You also have the right to lodge a complaint with the Lithuanian supervisory authority:
State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija)
L. Sapiegos g. 17
LT-10312 Vilnius
The current address of the State Data Protection Inspectorate (VDAI) is confirmed by the Inspectorate's official contact information.
11. Personal Data Security
We implement reasonable technical and organisational measures designed to protect personal data against:
- Unauthorised or unlawful access.
- Unauthorised disclosure.
- Loss
- Alteration.
- Destruction.
- Other forms of unlawful processing.
Secure communication technologies are used for data transmission where applicable to the relevant process.
Access to personal data is restricted to individuals and service providers who require such access to perform their duties.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in applicable laws, our services, technologies, payment infrastructure, or other business circumstances.
The latest version of this Privacy Policy will always be available on PadelPop.lt, with the date of the most recent update displayed at the top of the page.